Hire Dedicated Offshore Virtual Staff – What Can They Do

Click on the headings below to find out more specific details about what the staff working from our offices in Philippines can do for you:

Virtual Assistant & Back Office

Personal Assistant
  • Email organizing & handling
  • Booking travel arrangements
  • Research
  • Calendar management & appointment scheduling
  • Client/Customer follow ups by email &/or phone
  • Personal errands
  • Answering calls
  • Event management
Admin & Back Office
  • File sorting
  • Reports & spreadsheets
  • Document & presentation preparation
  • Transcription
  • Preparation of meeting minutes
  • Document / Book formatting
  • Receptionist duties
  • Database administration
  • Data entry
  • Document processing
  • Inventory & E-commerce management
  • Invoicing
Marketing
  • Social media management
  • Email marketing
  • Lead generation through Facebook & Linkedin
  • Email marketing (Mailchimp, Active Campaign etc)
  • Autoresponders
  • Content & blog creation
  • Check “Marketing” category below for detailed information on other marketing activities.
Project Management & Management
  • Communicate with developers
  • Update & manage workflow software
  • Liaise between staff, contractors& managers
  • Monitor timesheets & budgets
  • Prepare reports for stakeholders or managers
  • Training other virtual staff
  • Client/Customer liaising
  • Managing productivity & KPI’s of virtual staff
Technical VA
  • WordPress updates
  • Blogs
  • Generating links & forms
  • Shopping cart
  • E-Commerce site administration
  • Video editing & creation
  • Audio editing
  • Basic graphic design
  • Podcast support
  • Webinar support
  • File formatting
  • Website security
  • Build landing pages
  • Website security

Financial Services

Accounting & Bookkeeping
  • Payroll
  • Invoicing
  • Data entry
  • Reconcile ledgers
  • Bank reconciliation
  • Reporting
  • Personal tax returns
  • Business tax returns
  • Accounts Receivable
  • Accounts Payable
SMSF & Insurance
  • Document processing
  • Application handling
  • Application calls
  • Research & credit check follow ups
  • SMSF tax and compliance
Software Support
  • WorkflowMax
  • Xero
  • MYOB
  • Dynamics
  • Quickbooks
  • Xplan

IT & Development

App &Software Development
  • iOS
  • Android
  • Phonegap
  • .Net
  • Ruby On Rails
  • Java
  • Python
  • C#
  • C++
  • YII
  • Zend
  • Swift
  • Node
  • QA – All testing & tracking
  • AngularJS
Web & E-Commerce Development
  • WordPress
  • Shopify
  • Drupal
  • Joomla
  • Magento
  • CSS
  • HTML
  • Javascript
  • PHP
  • QA – All testing & tracking
IT & Technical Support
  • Citrix
  • Sharepoint
  • SQL
  • Custom software
  • Hosting & network support
  • Website security

Marketing

Social Media
  • Content creation
  • Scheduling & Posting
  • Cross platform promotion
  • Building followers & fans across multiple platforms
  • Social media planning
  • Engaging, messaging, replying with followers/contacts
  • Facebook, Twitter, Linkedin, Instagram, Pinterest, etc
Digital Content
  • Writing
  • Blogs
  • Imagery & memes
  • Documents, whitepapers
  • Repurposing existing or third party content
  • Infographics
  • Upload to youtube
Digital Marketing
  • SEO, SEM, PPC
  • Article & blog submission
  • Link building
  • On site optimization, keywords & meta tags
  • Competition analysis
  • Directory submissions
  • Ranking reports
  • Set up analytics
  • Facebook Pay Per Click campaign management
  • Build pages for A/B testing
Email Marketing
  • Autoresponders & drip campaigns
  • Email newsletter templates
  • Email blasts & newsletters
  • CRM contact tagging & segmenting
  • Email open performance reports
  • Conversions tracking
  • Mailchimp, Aweber, Active Campaign, Infusionsoft, Ontraport & others

Design & Creative

Graphic Design
  • Flyers, brochures & marketing collateral
  • E-books
  • Banners & cover designs
  • Logos
  • Business cards
Video & Audio
  • Motion graphics
  • Green screen
  • Animation
  • Explainer videos
  • Video editing
  • Podcast editing & show preparation
  • Remove background noise
  • File formatting
  • Adding music & voiceovers
Photo Editing
  • Touch ups for fashion & e-commerce
  • Real estate image editing
  • Editing backgrounds
  • Watermarking
  • File size compression & web optimization
  • Curate & organise galleries
Engineering & Drafting
  • Autocad
  • Drafting
  • Mechanical Engineer
  • Fire Engineer
  • Electrical Engineer
  • Structural Engineer
  • Architect drafting

Customer Support & Call Centre

Sales & Appointment Setting
  • Outbound scripted calls
  • Appointment setting of warm leads
  • Inbound phone handling
  • Outbound research calls
  • Business to business
  • Business to consumer
  • CRM updates & data entry
Customer Service & Account Management
  • Inbound call & online customer handling
  • Troubleshooting
  • Custom product knowledge
  • Generating tickets & escalating inquiries
  • Online website chat
  • CRM data entry
  • Follow up calls & emails